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ahma c.

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1 Review by ahma

Banggood

  • Banggood

“Avoid at all cost”
2/22/19

Not one of my last few orders arrived within the estimated time because they will lie about shipping the item when in actual fact only the shipping label have been printed. It is a waste of time talking to the customer service as well. Honestly if you have a issue just bring it up with paypal, or better yet just avoid this lying company altogether

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Helpful  (8)
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Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear ahma c,

Thanks for your order and we are sorry to hear that you still have not received the order yet.

We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.

According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.

We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

ahma Has Earned 8 Votes

Ahma C.'s review of Banggood earned 8 Very Helpful votes

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