I placed an order and the money was taken within a few minutes. The delivery was stated as within 2-5 days. Four weeks on and I'm still waiting for my order. I have emailed ManoMano but never receive a reply.
I would never use this site again.
Tip for consumers: Use an alternative site and do not let them take your money.
Thank you for your message.
I'm very sorry to read about this and would like to make sure the issue is solved as soon as possible.
Could you please make sure you write to hello@manomano.co.uk as all emails sent on this email address are answered within 24/48 working hours by our Customer Service team.
Alternatively, you can contact the Seller directly from your ManoMano account.
ManoMano remains at your disposal should you have any further questions.
Dear A H,
Thank you for your message.
I'm very sorry to read about this and would like to make sure the issue is solved as soon as possible.
Could you please make sure you write to hello@manomano.co.uk as all emails sent on this email address are answered within 24/48 working hours by our Customer Service team.
Alternatively, you can contact the Seller directly from your ManoMano account.
ManoMano remains at your disposal should you have any further questions.
Have a great day!
Paul