A H.

I used last minute travel to book a hotel in Miami. The prices were the lowest for a 4 star hotel in Miami and I've stayed there before and know it is a very nice hotel. I read some mixed reviews, so after booking I called the hotel to confirm my reservation because I was afraid it was too good to be true. Everything was set and confirmed! Unfortunately, hurricane Irma disrupted our plans. Last minute travel was completely understanding of the situation that is beyond anyone's control and refunded me all of my money. I will definitely use them again to book our vacation once the hurricane is over. Between airlines and my cruise being cancelled, they were the only people that took care of the situation quickly and efficiently.