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Like everyone else who wanted a ONE TIME SEARCH for. 95 from spokeo, we got ripped off too! The search we did was useless! Then they have the audacity to bill my account for $19.95 for two months before I finally had time to discovered what was going on! REALLY? I did not receive any email from them saying they were going to charge my account! I know they will put up their canned apology here but I DO NOT BELIEVE THEM! I understand your scam! Some people don't check their bank accounts and you bill them then you will give them a small refund and keep the rest! The money adds up after you dupe a lot of people! Then you get everyone's personal information and charge for that too! WHAT A SCAM!
A H.'s review of Spokeo earned 6 Very Helpful votes
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Dear A H.,
I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to make this very clear by detailing this on our payment page, including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. I do apologize again if this was unclear in any way.
Sincerely,
Spokeo