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Total Points
160

2 Reviews by Agnes

5/17/21
Verified purchase

The earring backs I ordered were to be large
Enough opening for screwback. The item I received
Does not fit my earring for the opening is very small.
I E-mailed Everyday Elegance stating my issue.
Would like to return this item for an appropriate
Size item. No response from the merchant after
Several weeks. Poor customer service!

Service
Value
Shipping
Returns
Quality
patriciaf428
Patricia F. – Everyday Elegance Jewelry Rep

Hello Anges, We are terribly sorry to hear that you are unhappy with your purchase and customer service experience. It is our commitment that our customers are 100% satisfied with any purchase from us and have a wonderful experience. We aim to respond to all and any customer inquires within 24 hours to make sure our customers receive a response in a timely manner. We are looking into why we never received your message so we can make sure this does not happen again. We have also sent you a direct message as well and hope to hear from you soon. Thank you and we look forward to resolving this for you as soon as possible. Stephanie - Everyday Elegance Jewelry

9/25/20
Verified site experience

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