Developed in part with a grant from
the National Science Foundation

Member since January 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 1
  • Fans 0
  • Profile Views 52

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Agatha

Thumbtack

Thumbtack

1/25/19

Thumbtack sucks big time!

Shout-out to all freelancers - DO NOT FAll FOR THUMBTACK PREDATORY PRACTICES!

I have been Thumbtack pro for a couple of years. After trying to compete with overseas talent - meaning not getting any jobs, I decided to change my email preferences with Thumbtack.

I chose to not receive any notifications. The moment I did that they started to charge me for "automated promotion od my business" - never sending me any info about those charges.

I never knew about the "auto promotion", never send any quotes and never got any jobs.

Now, a couple of months later, when I discovered those charges, they refuse to refund the money the charged without my consent. Even the money that was charged less than 30 days ago (which according to their refund policy should be refundable without questions).

Thumbtack management are predators preying on vulnerable small business owners, who cannot afford legal representation.

Product or Service Mentioned: Thumbtack Leads.

The reason of review: unauthorized payments for non-delivered leads.

Monetary Loss: $245.

Preferred solution: Full refund.

I didn't like: Predatory practices, Scammed me out of 245 dollars, Misleading policies.

Agatha Has Earned 6 Votes

Agatha M.'s review of Thumbtack earned 6 Very Helpful votes

Agatha Has Received 1 Thank You

cammien
Cammie N. thanked you for your review of Thumbtack

“Thanks for your review! I hope they go out of business and someone with integrity replaces them!”

Agatha doesn’t have any fans yet.

Agatha isn’t following anybody yet.

Similar Reviewers on Sitejabber

poojas72
6/16/19

This will allow fake reviews to be posted be fake customers. Unprofessional, rude , unethical...

michaelj615
6/14/19

Thumbtack charges you for "leads" but these leads never respond, no matter how fast you respond....