This site is owned by Peoplemedia.com. They own over 26 other dating sites including Match.com and Ourtime.com They do not give refunds or cancel memberships and do not care to make sure the consumer is happy with their service. They couldn't care less. I've joined a number of dating sites over the years and have never encountered this. Most dating sites will offer a refund if you let them know within the first week you're unhappy. Many members on this site do not upload photos and do not fill out their profiles. Which means they are cheating, or scamming. I also noticed many don't read your profile and contact you anyway. I expect this from the free sites not a paying one. If you are looking to meet someone with class and at least a High School education, don't sign up for this dating site. It's a waste of time and money.