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Order took ages to arrive. I ordered Havainas and they sent me one shoe only!
I returned it and got refund as a store credit! What a joke. If it's a faulty or incomplete order you should refund to the credit card. The also haven't refunded original shipping cost! Time wasters really. Needless to say they have no more stock of the shoes and I've lost $30 on Nothing! Terrible customer service. Stay away!
Agata A.'s review of NZSale earned 2 Very Helpful votes
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I bought slippers. However they are too small. We used the size guide. And now I have to pay $10...
Hi Agata, thanks you for taking the time to share your review and I am sorry to hear that your return appears to have not been processed as it should. If an item is faulty we refund back via your original method of payment. Could I please ask for you to reach out to our Head Office on 04 974 7258 so that we can look into this for you and set things right