They raised their price from $349 to $839 and charged my credit card without any permission and notice. We called we asked for a supervisor, they said lowest price would be $599. Supervisor was rude and had no concern for a loyal customer. We had them reverse the charge and cancel our service. Note we were at $199 for years (for 5 users), they raised us $349 (same 5 users) last year (which was a lot), and now this year charged $839 (same 5 users).