Member since January 2019
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I am working at this site from 2013 and now all of a sudden freelancer.com admin has closed my account without any notification or prior information. They even have not send me any mail before or after closing my account.
I have generated ticket to contact their support and they have not taken my complaint seriously and just replied that you have violated the terms. They have not specific that which term or policy I have violated? I have asked them again and again that tell me where i was wrong so that I should know what i have done wrong but they replied nothing.
I am really shocked with this attitude of freelancer. I have earned good reputation there with 270+ reviews and have done really hard work to make my clients satisfy.
This action of freelancer have ruined my efforts of last 5-6 years.
Other than loosing my well build profile and clients i also have not access to my funds there. I have my funds of 400+ on their site.. but they are not allowing me to sign in and that's why I am unable to get those funds in my hand.
My ID was 100% completed and verified. Then why this company has closed my account. If i made some wriong act then at least they should give me warning before closing of account or they can give me any kind of penalty. But how can they close my account without any kind of information?
Its 4th day that i am trying to contact from different ways but they are not taki9ng my ticket seriously and not responding to it.
I will wait for another 24 hrs and if they will not respond then of course I will be giving negative review to this company at all platforms.
I am attaching screenshot of my Email. It can be seen that how many reminders i have sent them to respond me and tell me where I have made mistake.
In other image it can be seen that they just replied that I have violated their policy. But they have not have any proof and have not specified the mistake I did.
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