THEY ARE A SCAMMER SCAMMER SCAMMER. (Do Not doubt)
I have paid $199 and got suspicious the minute I have paid through the link they have emailed me.(American accent changed to Indian) they wanted to sell me more things, $400 more for web design. BIG NO
After month of fine tuning the design they have asked for $299 to register the design or they are not able to give the Logo they've said.
This is not compulsory in Australia, it is absolutely your own choice if you want to register so no one can have the same logo, depend on size of your business, it is up to you. Even so this is 2 separate case that a graphic company have no right to force you of such or it should have said in writing as part of their selling advertisement. (Can you sell a car for 2k and after you got the money ask for 3k and say this car must be register in RMS or i am not giving you a key?) this is the most ridiculous things I have ever heard in my life. After I refused to pay, so emails and calls happened and they offer a discount randomly via email and said that I only need to pay $100 (BIG NO) told them to not try and I will not pay another $1, give the Logo and I do not want to deal with them anymore or refund the money. They play game with keeping you engage so enough so you give up your money and get tired.
It is 3 months since I have paid and yet I got nothing and I know I will not going to receive anything.
Read their terms and condition and that is how they think they are covered and they can get away. If you don't respond with in 45 days of them trying calling or emailing you they don't have to give you anything. Lol this is why they make you so fed up so you run away instead of them.
I have reported this to my bank and closed my credit card as I was worry if they may have all my card details through that link.
I HAVE PUT A DISPUTE CLAIM as bank will protect you from unsafe online purchases.
You need to report this SCAM TO AUSTRALIAN FEDERAL POLICE FIRST they take this very serious and will do anything to find them even if they are in India, this is their job and they have found so many of them running their scam business in a small room mainly in India or Philippine
You then need to REPORT this To ACCC and then make sure you are also reporting it to AUSTRALIAN CYBERCRIME REPORTING NETWORK.
I WILL FIND THEM.
We could do this even faster together, keep on posting the result to update us all.
Good luck all