Agoda customer service is horrendously awful. If you make any error on your booking it is a full time job to contact them. And then they lie, are unhelpful and inflexible!
I made a one day error in my booking and they are unwilling to allow me to amend the reservation by one day. I must pay for the night I won't even be in that city. They blame the hotel. The hotel blames them.
Book with AGODA only if you need extra frustration in your life!