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A F.

Contributor Level

Total Points
85

1 Review by A

  • NitroTek

4/27/15

I purchased a Truggy from NitroTek, and while the car arrived within a week, the build quality of the battery connector and associated charging unit is very poorly manufactured. The customer service that I received was also some of the worst that I have ever received. Had I known about either of these before, I wouldn't have touched Nitrotek with a barge pole.

Prior to posting this review, I noticed a number of consumers had complained about the batteries and replacement parts (many of which always seem to be out of stock). There is plenty of truth in what other consumers say. As such, their feedback echoes my overwhelming discontent with Nitrotek as a company, and their products, so much so that I am in the throes of reporting them to Trading Standards.

If you are looking to purchase a remote control car, don't be sway for Nitrotek's advertising. Spend a little more money a get something that is going last and, importantly, something that you can easily obtain replacement parts for (as you'll need them).

I conclude by saying that, if you have a problem with a faulty part, Nitrotek representatives will always say that it's a user error because they have no intention of providing a replacement part; let alone have the replacement parts ever in stock. Ask yourself this, would you buy something from a company who tells you to get a replacement part from eBay? I think not.

Save your money and spare your friends and family members of a great deal of frustration. 'Do not buy anything from Nitrotek'. You have been warned.

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