AEH B.

Take your money elsewhere.
My experience has recently been nearly identical to the other reviews on here. When I first started, we received leads and our account manager would call regularly trying to increase our exposure and offer to do whatever they could to enhance our profile. A short while later that customer service stopped and so did the leads. There definitely isn't any branding help with this site and no ROI. They just recently did a bait and switch to get money out of us. They said they would deliver more services if we didn't block them from charging us anymore. The additional services amounted to virtually nothing, more poor and slow customer service trying to get an answer on what more they would do for us, and then after all that, in order to get the additional services they wanted us to sign up for another 12 months with no guarantee of more work, ad assuredly based on their performance thus far, no better customer service.
Stay far, far away. Branding as a service is too nebulous to quantify and definitely not happening with Houzz after a couple of years.