I ordered two items, one arrived reasonably quickly, the other I still haven't received after a week. There has been no communication about this second item. Every time I try to chat online, it says support is currently unavailable online. I sent an email to them asking about the second item, and they didn't reply. They didn't even acknowledge that I sent an email. So I tried ringing the numbers listed on the website. They didn't answer, it went to their voicemail for both numbers, and there was a message saying their voice box was full. Really crappy communication. I fear I have been ripped off. I will never order through them again - especially as Amazon was much cheaper with free delivery for the same item.