Keep away from this store. Very poor customer service. Bought a gaming headset for my son from the bullring Birmingham store. Took it back straightaway as it was faulty. The store manager was very rude and racist. He just accused me of damaging it.
I will stick to Amazon.
Dr A El-Modir
Dear AE,
We are very sorry to hear about that.
Please remember that for any problems on location at the hotel that are bound by the management of the hotel we always suggest to contact our customer service at the point you encounter a problem so we can take it up with the hotel and negotiate on your behalf.
Kindly write an email to customercare@hotelsclick.com including your booking reference and the invoice of the payment made at the hotel, we will be glad to assist you and solve the situation.
Best regards
HotelsClick