I don't even know where to begin. This company is extremely unethical and fraudulent. I would not advise anyone use their services. My husband and I have been going back and forth with their escalations team (yes they have a whole team for this which says enough) for 2 months on a car we were charged for but NEVER picked up or drove! Then they told our credit card company the $300 was an administrative fee! To say I'm upset and disappointed is an understatement. We will be getting our money back one way or another because we will fight this injustice. This is unacceptable.