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Recebi um produto com defeito na ordem ******* ficaram me enrolando algum tempo para trocar porque eu não guardei a embalagem... Quem guarda embalagens?
Depois de algusn e-mail o problema finalmente foi resolvido quando joguei o caso no facebook.
O produto que eu comprei simplemente não liga o fone do lado R.
Agora a bangood tomou providencias e resolveu o problema enviando um novo produto... Espero que este venha funcionando.
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Adriano T,
Thank you for your feedback.
If your product arrives damaged or is not working, you can return it to us within 7 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them. About more details of the policy, you can refer to the link: https://www.banggood.com/Return-policy_hl103_at528
The customer services will do the best to help you solve the problem. If you have any other inquiries, please feel free to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team