Adrianna H.

I ordered a designer veiled chameleon from CB reptile this year, August of 2020. I paid $250 that included overnight shipping. I did not receive my chameleon until almost a month and a half later even though the chameleon I ordered said it was in stock on the website. I called, texted, emailed numerous times to check on the status of my order and they continued to give me the run-around..."Oh, another 7-10 business days... we are having trouble with our breeders..." Well, I only ordered that chameleon because it said it was in stock and I wanted it within the 2 weeks. I let 7-10 business days pass and called again, asking where my chameleon is. They responded with the same, oh it is going to be another 7-10 business days. This happened again an THIRD time and at this point, I had purchased crickets and live food for my chameleon and all of it was dying off so I started to actually waste money so I requested a full refund and that they could keep their chameleon. They quickly responded with "OH WAIT! We just found one!"... OK like wtf? Was it hiding, why were they holding out on me? I reluctantly accepted and disclaimed that this chameleon better not be sick or damaged because if it is, I would rather take the refund. They said it was healthy.

The next day my chameleon arrived. I had everything set up to perfection in its habitat. I consulted with a vet to make sure conditions were right before placing my chameleon inside its terrarium. THE CHAMELEON LASTED A WEEK BEFORE DYING. It refused to eat, even though I provided plenty right-sized live feeders for the chameleon. It refused to drink even thought i had a dripper and mister system. It slowly died. It was a sick chameleon.

Overall, terrible customer service. I would recommend dealing with someone local as to not stress the chameleon out with shipment. These people are scammers and continued to ignore me and provide terrible customer service. I have also filed a report with the BBB. They need to be SHUT DOWN!

I ordered a summer dress and it had a lead time of 3-5 business days to ship then another 5-7 days to get to me. Well this was a joke. I dont think I will ever get to wear this dress because summer will be over before I get it. I emailed the company asking for a tracking number and got a response saying it still has not shipped yet. It has been three weeks (not back ordered) and still has not shipped.

I demanded an explanation or some form of compensation and she said that it was because the dress was customized even though the website said nothing about customization, not sure where she came up with that information. She also said she can compensate me and give me a $5 coupon... SERIOUSLY?! WHY THE F*** WOULD I WANT TO CONTINUE BUSINESS WITH YOU?! Seriously, what world do these people live in. I demanded a refund and to not send me the dress. I have yet to hear back from them

What a total and complete joke and waste of time. Do not give this company business