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Adrian G.

Contributor Level

Total Points
81

1 Review by Adrian

  • Uk-ugg-boots

12/12/10

On the 28/11/2010 I ordered from uk-ugg-boots.com a pair of ugg boots for my daughter, advertised to be GENUINE GRADE A TWINFACE SHEEPSKIN boots (order number *******).
I must confess that at the time I had no idea that the company was based in China and the advertising was as un-true as the web-site name suggestion that they were based in the UK (uk-ugg-boots.com)... Although not receiving a confirmation email of the order did ring some bells.

10 days later we received the boots which can be described as anything but GENUINE GRADE A SHEEPSKIN. Really cheap, fake stuff that you can buy with £15 or less almost everywhere in the UK nowadays. I contacted them numerous times asking for a full refund, offering to pay for the return of the boots. But it looks like we are literally not speaking the same language, or at least we are not on the same wavelength... If I was to return the boots, they want to charge me 25% of the price as their original shipping fees to UK, etc... They keep stating they are sorry, but there seem to be no remorse at all in their attitude.

Therefore, although I am interested in getting back my money, I am really more interested in making sure that nobody gets scammed again by this company. So, I will try and raise the awareness in the UK cyberspace against these scammers.

If there is anything you can do along the same lines, I will much appreciate it. Many thanks, AG.

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