Adriana R.

Ordered my fabric from them a week ago, I got my order today and the colors on the website are so close to what I needed it is amazing. Last week I got a call from their customer service department to notify me that they ran out of one of the fabrics I ordered and that they could substitute my order with a more expensive fabric for no additional charge! AWESOME!. My order also shipped free. I sew a lot and I will always order from them from this point forward. I highly recommend shopping for fabrics through onlinefabricstore.com.
THANK YOU!

My mom needed a dress for my niece's wedding in October. While my 72 year old mom was visiting me in Florida, we ordered a dress from the site. I measured my mother's body, ( I used to own a costume shop so I know how to measure a body) and chose a dress according to her measurements. Needless to say, when she received the dress back home in NC, the dress did not fit. I went on their live chat and they told me it was impossible that the dress did not fit that my mother had to send pictures... Okay great, 72 year old mom, has no computer and a flip cell phone without a camera... now what? So they told me to email the seamstress. I did. Of course they claim the "HAND MAKE" each dress to order... Ok, REALLY? This is a Chinese company. They mass produce everything. The company will not take back my mom's dress to exchange for one size bigger. This company, like the majority of Chinese companies, are a SCAM. DO NOT ORDER FROM THEM. THEIR SIZING IS ALL OFF- 2 inches too small. AND THEY DO NOT ACCEPT RETURNS OR EXCHANGES LIKE THEIR WEBSITE CLAIMS. AT LEAST HERE IN THE USA "THE CUSTOMER IS ALWAYS RIGHT"... LET'S STICK TO AMERICAN MADE PRODUCTS. NEVER AGAIN!