- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I fell in love with Dot & Bo's website, but found them a bit expensive. When my sister in law gave me a gift card there I bought a book shelf that, while I felt was way too expensive, because of the gift card, I bought it anyway. It was a little smaller than I anticipated and the product arrived with no directions on how to assemble it. I am very disappointed in the poor quality-it's the 5-tier Hanover shelf. It's wobbly and the screws continue to come out of the wood. I am extremely disappointed with this. The metal brackets in between do not stand straight up. I am embarrassed to tell people how much was paid for this, and top of the regular shipping I had to pay extra for truck delivery. I would pay maybe $100 for this, but this poor quality is vastly overpriced. I do not want to pay the return shipping and dissemble it, so I'll keep it in the garage for storage, not in the main area. Very disappointed and will not order from this company again.
Adriana hasn’t received any thanks yous.
Adriana doesn’t have any fans yet.
Adriana isn’t following anybody yet.
Empty.
Hi Adriana,
Thank you so much for sharing your honest feedback. We cannot apologize enough for this frustrating experience. It's the last way we want our valued customers to feel.
That being said, we thank you for following up with our rep and are happy we were able to get this resolved for you. Thank you for your patience as we worked to make things right.
If at anytime you wish to edit your review a reflect a better experience the option is there. As always, we are here if you have any further questions or concerns.