Jess S.

Absolutely infuriating! Be careful when pushing any action button within this site!

It's absolutely criminal how they conduct business. You would think its 2017, it's a website; it's easy, current in supply & demand.

But if you delete your post, Ahhh a fee is debited from any account you have linked. Do they tell you that? Does the site make that known in any way? Nope!

How about awarding a project to a freelancer; pressing that button will result in a shock that comes when you have no idea it's coming. You'd think the system would simply say, project cost determined "X", fee associated "X"! Oh no, it doesn't.

Not an email, message, advisement or communication prior to the debit. I get fees. I get costs. What I don't get is a company that would take money with no fair warning.

You just get the surprise of a lifetime by the scam of the platform sending you an email saying these funds have been debited. Not a detailed description or warning or clarification what so ever.

And if you get this radical surprise and you are in a panic, feel cheated and want to talk to a customer service person, any person who can possibly explain why this isn't communicated, why it isn't clear so you can feel confident about working with a completely virtual process, you get an equally as frustrating run around.

The button actually says "chat live with a customer service agent", yet it ropes you into a highly complex weave of Q&A having absolutely nothing to do with actually chatting with a LIVE CUSTOMER SERVICE AGENT.

A total hoax, scam, seriously never doing business with this company ever again.