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Adonis T.

Contributor Level

Total Points
80
0
1

1 Review by Adonis

FansEdge

  • FansEdge

“Terrible Customer Service”
11/24/20

I ordered a gift for my daugther, a college hoodie, that took 12 days to arrive via FedEx, from Jacksonville, FL to outside of Chicago. Patently ridiculous. Yes, it's true, FedEx sucks, it would screw up a one car funeral and its cadre of Subic Bay PI residual customer service repressentatives are inept and incompetent, but even FedEx should find a way to effectuate a 1100 mile shipment in less than 12 days. I had to pinch myself and remember that my order was to terminate in the Continent U. S and not Chad, Niger or the Isle of Man. Pathetically poor customer service. Negative five (-5) stars would be 6 too many for this organization.

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Chastity S. – FansEdge Rep

Adonis, thank you for your feedback! I am very sorry that you package took so long. Our number one concern is customer satisfaction. Can you please private message us with your order number or email address? Sincerely, Julian

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