I reside in Texas and had to sue a person in Santa Cruz, CA. I was able to successfully file, serve (and ultimately win) my small claims case and Arbi Nazari and his firm - Civiltree made it all possible.
Details:
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* I received status notifications about my court case status from Civil tree (I had called Civiltree and the "estimated court trial date" they provided was pretty much on the mark).
* I contacted Civiltree about 2 weeks after my case-status changed to "filed" to inquire if the defendant had been served. Arbi Nazari immediately replied and updated me on the status. They were unable to locate the defendant yet despite few attempts due to incomplete address. Arbi kept me updated on the situation and advised me not to book expensive flights to CA (We were planning to change trial date to do further research). However, we were soon able to get the defendant's office address and were able to successfully serve the paperwork.
* I had forgotten to get proof of service... I contacted Civiltree 2 days before the trial... and was immediately sent scanned copy (actually I got 2 replies one from Arbi and other from Civiltree support). This turned out to be crucial as the defendant didn't show up in court.
Summary: Arbi and Civiltree did fantastic job... Arbi also advised on dealing with the defendant (I emailed him a couple of times... and showed every email to judge... which helped a lot).
Now let's hope I collect the judgement (defendant still has ~20 days to pay)