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Aditya G.

1 Level 1 Contributor
  • 3 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Computers & Technology, Shopping

Member since September 2018

  • Reviews

    3

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    257

Review Distribution

3 Reviews by Aditya

4/18/19

Do NOT BUY A SKODA-
1.3rd grade service support which takes weeks
2. Issues still not resolved
3. They ask to replace everything in servicing/my yearly servicing quote was over INR 1, 50, 000 for a 7 year old vehicle at 30,000 km
4. They spoil whats working/my fabric interior was damaged and no response from customer support for 6+ months/Mr AMit Dhingra from India Customer Service is least bothered on this.
Consumer court grievance being filed in 2nd time.
5. Their dealer-Vinayak Cars has the email never working/all mails get bounced off

9/29/18

NEVER BUY FROM BANGGOOD and NEVER use eCourierz

They are cheating ocnsumers with fake products and returning to them is a nightmare.
My experience:
I had purchased 8 LED adapters on Aug 31 2018 from Banggood.

The product is not able to power 2-5m LED strips,
UKEUUSAU-AC-100-240V-To-DC-12V-10A-Power-Supply-Charger-Adapter-For-LED-Strip-p-1004388.
I spoke to an executive who agreed for return of items along with shipping born by Banggood:
However, over the past week(today being 29 Sept 2018), Banggood has been lax in replying to my emails and refuses to accept the courier waiting at China customs.

They even blocked my emails from their servers.

Moreover, it does not look like they are bothered about this issue as seen in the emails and chat transcript(each person acts like they do not understand english as seen below):

(orders 53940041(4 adapters) and 53938566(the 4 adapters in this order, LED strip isworking fine)
Fedex tracking: *******18717
-------------------
Further, NEVER use eCourierz as your courier provider as they too, like Banggood do not have an escalation matrix to address consumer queries.
Forcing me to pay duties even before it is certain that Banggood will accept the return items valued at INR 9000.
Waste of INR 2200(+INR 400 they charged me extra stating package weight discrepancy) and now asking for extra duties of INR 2300.

I have asked the local courier company the following(asking me to pay the customs upfront which is meaningless if courier is not accepted):
Please ask FedEx to hold the courier in their local warehouse as I have filed a legal case against Banggood since they are refusing to accept this parcel as previously agreed.
Docket No: 937594 filed, please see attachment for more detail.

Status can be tracked here: consumerhelpline.gov.in

However, the local company(eCourierz) refuses to wait for the legal outcome stating FedEx is not holding it till resolution.

-Aditya

9/29/18

NEVER BUY FROM BANGGOOD
They are cheating consumers with fake products and returning to them is a nightmare.
My experience:
I had purchased 8 LED adapters on Aug 31 2018 from Banggood.
The product is not able to power 2-5m LED strips,

UKEUUSAU-AC-100-240V-To-DC-12V-10A-Power-Supply-Charger-Adapter-For-LED-Strip-p-1004388.

I spoke to an executive who agreed for return of items along with shipping born by Banggood:
However, over the past week(today being 29 Sept 2018), Banggood has been lax in replying to my emails and refuses to accept the courier waiting at China customs.

They even blocked my emails from their servers.

Moreover, it does not look like they are bothered about this issue as seen in the emails and chat transcript(each person acts like they do not understand english as seen below):
(orders 53940041(4 adapters) and 53938566(the 4 adapters in this order, LED strip is working fine)
Fedex tracking: *******18717
-------------------
Further, NEVER use eCourierz as your courier provider as they too, like Banggood do not have an escalation matrix to address consumer queries.
Forcing me to pay duties even before it is certain that Banggood will accept the return items valued at INR 9000. Waste of INR 2200(+INR 400 they charged me extra stating package weight discrepancy) and now asking for extra duties of INR 2300.

I have asked the local courier company the following(asking me to pay the customs upfront which is meaningless if courier is not accepted):
Please ask FedEx to hold the courier in their local warehouse as I have filed a legal case against Banggood since they are refusing to accept this parcel as previously agreed.
Docket No: 937594 filed, please see attachment for more detail.
Status can be tracked here: https://consumerhelpline.gov.in/user/track-complaint.php

However, the local company(eCourierz) refuses to wait for the legal outcome stating FedEx is not holding it till resolution.

-Aditya

rebeccal10
Katherine L. – Banggood Rep

Dear Aditya G.,

Thank you for choosing Banggood and sorry for any inconvenience caused.

We have checked your orders for you, and we have checked the relevant email records, our colleague have sent an email to contact you. Could you please cooperate with our colleague?

We take the security of your personal information very seriously, and for this reason we suggest you contact us through the link here below: https://www.banggood.com/Contact-Us_hi111

We will work on answering your questions as soon as possible and be ready to help you at any time and look forward to assisting you.

Best regards,

Banggood Team

Aditya Has Earned 9 Votes

Aditya G.'s review of Banggood earned 7 Very Helpful votes

Aditya G.'s review of ECourierz.com earned 2 Very Helpful votes

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Similar Reviewers on Sitejabber

roberty390
2/27/21

I will wait for the product before committing to further feedback, if this is OK.

kevinl1413
2/27/21

Still no discount - very disappointing