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Adi A.

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Experience: Business

Member since November 2019

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1 Review by Adi

11/28/19
We ordered wrist bands a few months ago....satisfied with the quality.
A few weeks ago they sent us an email with a 10% off offer. Since we had a plan to order more, we went ahead and ordered a few hundreds more. Wrist-band.com always gives 10% discount on their website. Thought it'd be a good deal with the extra 10% email offer they sent us... but they insisted we can only use one. Anyways we just used the website automatic 10% off and ordered (expecting delivery next week). It showed we would get $12 credit (5% of last order) towards next order.
Right now, we were ready to order wristbands of different design and color. As I stated there is always the 10% discount on the website.... but they refused to honor the $12 credit stating only one discount can be used!!
This is purely false advertising!

When they called to follow up with the order I am trying to submit, I wanted to talk to a manager, the agent said I can do that through email.
I emailed asking how I can contact a manager, you can see their email response ( pls see pic).

Absolutely unprofessional !

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