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We ordered through Rail Rider at Kharagpur Station, from Apna Rasoi. All the food was stale. When we called the restaurant and the Rail Rider customer service, they both kept making excuses that the train was delayed and that is why the food went bad. If you're running a service that deals with trains, you're supposed to track the location. Most pathetic service and horrible experience. The customer care doesn't even call back and when I called repeatedly to speak to the manager, he was "out of town". Blacklist it if you want to save yourself from food poisoning and rude replies.
Adhvika D.'s review of RailRider earned a Very Helpful vote
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