Mailjet is a scam, DO NOT USE THEM. They suspended my account without even sending 1 email on the basis they considered my NEWS site not legal. I then said OK, just give me a refund and they said that they do not offer refunds because we broke the rules of their service. Under EU law, any fees paid within 14 days are fully refundable whether any side of the agreement cancel the deal. They are a EU Company but they totally ignore the laws. It is not about the money anymore, and more the principle of the matter that they are taking peoples money. I have prepared a petition and I need only 100 SIgnatures for someone from the EU Public Affairs unit to take action. If anyone wishes to join this, please write me here and I will email you details of the Petition. THEY ARE A SCAM AND IT HAS TO BE STOPPED
If anyone is considering this service, then i suggest you look elsewhere, these type of companies have no place in a digital marketing environment as they just tarnish other operators who do actually provide a good service.
Hi Ade,
We’re sorry to hear that you are unsatisfied with our services. According to our Sending Policy (https://www.mailjet.com/sending-policy), failing to observe our guidelines will affect the ability to use our services. In Some cases this leads to a sending rate restriction, or temporary account suspension. Our sending policy is in place to protect the reputation of all our clients and their intended recipients. Please feel free to contact us at contact@mailjet.com if you have any concerns.
Kind regards,
The Mailjet Marketing Team