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Ada U.

Contributor Level

Total Points
82

1 Review by Ada

  • Frames Direct

12/31/19

Long delivery time and poor fit glasses
Ordered prescription glasses on 21st of October 2019 from FD. It wasnt delivered until 7th of December 2019. Just 2 days shy of 7 weeks! No reasonable explanation given from the company despite several emails. Even after all the exorbitant shipping fees. Items ordered from china doesnt take nearly this long. Glasses look great cosmetically but very loose and shaky hands when worn. Falls off my face everytime I bend down so it is making life very difficult to keep a hold of it all the time. Yes, it is BIG glasses but I have ordered similar size off this site before and it didn't fall off my face barely a week after receiving them. Loose hands are something you expect from your old pair not a brand new expensive pair. Returning this for exchange or fixing is probably not an option especially as it took 7 weeks to get to me in the first place. Product is simply not fit for purpose and to think I waited this long for it. Not happy at all.

Ada Has Earned 2 Votes

Ada U.'s review of Frames Direct earned 2 Very Helpful votes

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