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Member since January 2016

  • Reviews 5
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5 Reviews by Adam

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TheRealReal

TheRealReal

5/5/17

Bought a rare Vuitton bag with my credit card. Are at deal . The next morning I received an e-mail asking for Canadian Citizenship documentation AND a bank statement??? To show I had made the purchase! I declined ( I would NEVERTHELESS send sensitive info like that across the Internet) . I phoned the toll free number and asked why they needed any other info for this credit card info. They said they do it for first time customers with purchases over $1000! I declined and cancelled the order. No way ANYONE gets that sort of info! My online bank statement showed the purchase pendin. Next day the full purchase went through! I informed TD Visa of the situation. When I called the company again the representative was defensive and quite abrupt.
The money was refunded the next day, to their credit. Why on earth does The Real Real require sensitive info? Don't ever send it.
CANADIANS BEWARE.
When the purchase was refunded the total was $83 less than the original price! Apparently TD, and I am sure ALL Canadian banks do the same. When making a purchase the bank charges a " buy" rate and if you return a purchase or cancel an order that was being processed, the bank charges you a " sell" rate in converting currency! So you could be out big dollars depending on cost of said purchase! I am pretty sure most Canadians are unaware of this bank " practice".
Good news is I fought TD and got the difference ( in less than 24 hours) refunded.

AlexanderMcqueen

AlexanderMcqueen

11/10/16

bought a shirt from McQueen NYC, Madison Avenue over the phone. It was the only one left in my size anywhere. They honoured the Black Friday sale on the previous Monday and shipped shirt, received by Thursday morning. Thanks again.

LUISAVIAROMA

LUISAVIAROMA

11/10/16

Another great order from Luisaviaroma. Great sale price and free shipping to boot. Taxes and gratuities included. Great.

MATCHESFASHION

MATCHESFASHION

11/9/16

I have ordered several times before. It's better now because taxes and duties are included in price, $20 shipping fee. Called for tracking number and was disconnected. Within seconds a team representative called me back. Amazing

Farfetch

Farfetch

1/27/16

Both items arrived as ordered in perfect condition, both Alexander McQueen items at 50% off. Fast shipping and taxes and gratuities included in price. Thanks again.

Adam Has Earned 24 Votes

Adam S.'s review of TheRealReal earned 20 Very Helpful votes
Adam S.'s review of MATCHESFASHION earned a Very Helpful vote
Adam S.'s review of LUISAVIAROMA earned a Very Helpful vote
Adam S.'s review of AlexanderMcqueen earned a Very Helpful vote
Adam S.'s review of Farfetch earned a Very Helpful vote

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