Adam P.

Uberseat sold me tickets through Seatgeek and even confirmed them within 15 minutes. 3 months later they decided to refund my money without an email or any notification. By that time ticket prices had increased by 400%. Customer Service has been a complete waste of time. Nothing more here than empty apologies and lies. Seatgeek asked me to follow up on what happened. Somehow they are actually worse than Uberseat, Do not under any circumstances buy anything from Uberseat or Seatgeek.

Seatgeek sold me tickets and even confirmed them within 15 minutes. 3 months later they decided to refund my money without an email or any notification. By that time ticket prices had increased by 400%. Customer Service has been a complete waste of time. I would never under any circumstances buy anything from them again. Large Service Fees and fraudulent tickets are all you'll find here.

Update
I reached out to Seatgeek as they have requested below. It took them 2 days and me asking for an update before anyone responded. They have continually lied to me. First they told me my tickets were not real. I informed them that I have Chat transcript verifying the tickets. I have the ticket locations by Row/Seats that came with the Verified ticket email. They then backtracked and said the tickets were for a different event at the same venue. Check this off as another lie. The tickets were for the Kentucky Oaks/Derby. Churchill Downs only has 2 MAJOR Days during the Summer that would warrant an expensive(500$+) ticket and those Days are the Kentucky Oaks/Derby. I honestly don't understand why anyone would ever use Seatgeek. The only thing worse than my original experience has been talking to Customer Service who continually lied to me.