Adam H.

Cardpool sold me a gift card for Dillards on Oct 29,2018 (Order #*******). They charged me $85. There was supposed to be $100 in that card. On Jan 1st, 2019, I tried to use that card online. It turns out that the balance of the card is zero. They sold me a gift card that has zero balance and charged me $85 for that. Essentially, they stole my $85. I emailed them on Jan 1st and I tried to call them. They will never respond to my emails or calls. I left them 7 voicemails and 14 emails so far over the last 13 days and there's still no response. I once had a similar issue with another gift card seller, called (Raise) and they issued me refund instantly, they never ignored my calls and emails. But Cardpool scammed me. I have been waiting for 13 days for an answer from CardPool and there's nothing. They stole my money and they never respond to me. I also already filed a complaint with BBB and CFBP against them. They never responded to BBB/CFBP. Cardpool will never answer my phone call. Cardpool will never respond to my emails. My voicemails will go to trash. Adam Hazim *******440 *******@ymail.com