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Beware of Banggood! They will never admit that their carrier has lost the package. No matter the PDF document proof the carrier willingly shared. You can have an endless e-mail ping-pong with their robot "customer service", they blame "natural disasters" and "strikes" just not to refund or send replacement. Do yourself a favor and a choose another correct webshop instead.
Adam C.'s review of Banggood earned 8 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Adam C,
Thank you for choosing Banggood and sorry for any inconvenience caused.
Please allow us to explain that shipping insurance offers premium protection and safety for your valuable item during shipping. If your order is with shipping insurance, we'll reship your package or fully refund you if it's reported lost or damaged.
You can click the link below to check more information about our "Shipping insurance": https://www.banggood.com/Search_hl69_at648
We take the security of your personal information very seriously. Therefore, if you have any questions about your parcel or our after-sale service, would you mind contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team