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I have followed all the rules on this site. I lost over $20,000 dollars on the site. I have achieved 5 email addresses from females, and then they completely disappeared from the site. The females have multiple profiles on multiple dating sites. I have found a number of females, on multiple sites. But, when I confront them about it, I only get lies.
I want to file a lawsuit against LoveSwan, but I don't know how.
Adam B.'s review of LoveSwans earned a Very Helpful vote
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I have been talking to two women. Then my phone said a possible credit card hack. It appears...
Dear Adam,
Thank you for taking the time to leave your feedback about the website.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
No matter the background or age, any member who created the profile is given many opportunities to express themselves and find new acquaintances.
By creating a profile, every member will find a way to represent himself/herself on the site in an easy and unique way. Each member has their own purpose for creating the profile, but all of them receive a convenient place for searching for new acquaintances, a secure space for communication, and outstanding customer service. However, please kindly note that your further communication depends on both of you. Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website.
We also can't be responsible for the information provided on other websites as not all of them take such verification measures to confirm the member's identity, therefore, we can be sure that on our website the member is the real person. You may ask directly for another website support regarding this member's personality
However, if you have any further doubts regarding any member on the site, please provide us with solid evidence, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@loveswans.com and we will review the case.
Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation on how we verify our customers and check their identity.
Please, contact us via support@loveswans.com in order for us to check the situation that you have described.
We work 24/7 for our customers and are always open to cooperation!
We would be looking forward to your reply.
Best Regards,
Support Team LoveSwans