We’re in this together! Stay safe with our COVID-19 guide

View
×
adama168

Adam A.

Contributor Level

Total Points
180

1 Review by Adam

472 Views
12/12/17

Beware! Quadrigacx closed my account for no reason and after collecting my personal identity including bank info and statements, and now I can't even get in contact with them to ask them to remove my info for safety. It took three weeks to get through the process of verifying my ID, because it took so long for them to get back to me through each step. Then they asked me to confirm my address, which I kept confirming but it kept coming back not accepted, so I sent a trouble ticked and waited another week only to find out my account is closed. Absolutely no communication about it - just that they closed the ticked... FYI You can only contact them with a trouble ticket - no phone or email... So Now I have to wonder what they did with my ID, because it feels like some kind of scam on some level. Incredibly terrible experience. I will never trust them again!

Adam

Adam hasn’t received any votes.

Adam hasn’t received any thanks yous.

Adam doesn’t have any fans yet.

Adam isn’t following anybody yet.

Empty.