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1 Review by A

Chegg

Chegg

11/27/17

In good faith I sent in two books for sale in mid-August, it is now late November, and I have neither heard any updates about my books or received payment. I just called customer service and the rep. states the books were in unsatisfactory condition which was not true when sent them in (engineering CAD books by the way). I asked for them back and she said it would be 15 business days to "try" and return them. This leads me to believe that they are already in circulation and making a profit for chegg. Furthermore, I have rented books from chegg and the quality is normally pretty worn, the books I sent were nowhere near that level of quality.

I am very unsatisfied with this level of professionalism and do not recommend this to others. At this point, I'm looking forward to collecting on their damages.

Tip for consumers: Be cautious.

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