PHH sold my mortgage to Nationstar, who changed their name to Mr. Cooper in an attempt to escape all of the BAD REVIEWS/RATINGS/LAWSUITS they were getting hit with.
They called/mailed me DAILY to try to get me to refinance with them, but I DID NOT want to lose the equity in my home
They have been systematically raising my payments higher and higher on a yearly basis, (ALWAYS claiming that my escrow is too low when they do their so-called "analysis"). I believe this was done to FORCE ME to REFINANCE! I finally decided to give them a chance, and CAL BRASHIER began a IRRRL that he swore up and down would lower my rate, NOT touch my equity, oh, and I COULD HOLD OFF ON MAKING MY MORTGAGE PAYMENT FOR THE MONTH,... he LIED.
I got a follow-up call from JODIE BRAYARDO who said that the equity would be applied/or sent to me in a check, and YES, I STILL NEEDED TO MAKE MY PAYMENT? NONE of it was what I wanted to hear, so I said "No THANK YOU", but by this time my payment was considered "Late", and, guess what?-THEY HIT ME WITH A LATE FEE AND THREATENED TO REPORT ME TO THE CREDIT BUREAU! Wtf?
AFTER I scheduled my payment (that their system would NOT ALLOW ME TO MODIFY) I called Customer Service SEVERAL x's to TRY TO get this all straightened out only to be given the run around. I emailed them, also. I have copies of EVERYTHING!
I am a retired disabled Veteran living on a set income. Mr. Cooper is colluding with the County Tax/Homeowners Insurance people to DRAIN MY SAVINGS and they are trying to FORCE ME OUT OF MY HOME!
DO NOT TRUST THEM! THEY ARE JUST A BUNCH OF LOUSY COMPLICIT CROOKS THAT SHOULD HAVE A CLASS ACTION SUIT BROUGHT AGAINST THEM!
BEWARE!
ETA: OMG!
I received a letter from VA (dated 4 February 2020) stating that MR. COOPER/AKA NATIONSTAR had REPORTED ME FOR NONPAYMENT!
I screenshot my Payments, emailed them to the VA Representative, and they confirmed the payments were, indeed, current.
Guess what?
I received a letter from MR. COOPER AKA NATIONSTAR dated 11 February 2020 admitting that they "INADVERTENTLY REPORTED ME TO THE VA!?
WHAT THE ENTIRE F--K?!
Can someone recommend a good CLASS ACTION ATTORNEY?! I will get this party started!