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Achraf B.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since February 2021

  • Review

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  • First Reviews

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Review Distribution

1 Review by Achraf

2/20/21

I bought my ticket via Opodo. The flight company cancelled the flight, and I received an e-mail and a call from the Flight company to inform me. Problem is, in the Website of Opodo the flight was confirmed till the end. In the website of course I couldn't do anything as long as the flight is confirmed; So I called the Customer service (they didn't know about the cancellation), then began a long story including multiple calls for reimbursement claim: send us this, confirm this, tell us this. At the End they told me that my request is registered and that I have to wait till 6 Months to be refunded

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