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acg6

AC G.

Contributor Level

Total Points
81

1 Review by AC

223 Views
10/19/21
Verified purchase
• Updated review

In fairness to this situation I wanted to provide an update. After numerous emails to Wallis and having the facility in Kansas City that provides storage and shipping of their product email also, I did receive a replacement fender. It didn't have the previous defect of missing material but took quite a bit of sanding and contouring to get it fit as well as repositioning mounting holes but now looks good. In fairness also there is a disclaimer on the website that states the fenders are rough and need trimming. More work than I expected or wanted but with that work you can get the desired result.

Service
Value
Shipping
Returns
Quality
Quality Control or Service after sale
10/11/21
Verified purchase
• Previous review

Ordered a pair of dually fenders. One arrived missing material in 2 places. Wallis blamed it on warehouse people when clearly it was short material in the mold. Wouldn't exchange or replace. Gave a whopping $25 credit to me on PayPal from a $760 order. Fenders are flimsy and thin. Wont reply to emails anymore and phone number refers you to email system. Location in Kansas city is just a warehouse they ship out of. DONT WASTE YOUR MONEY!

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