Ace M.

If you're looking to get things delivered within a particular time frame, this isn't the site for it. It clearly said 2 day delivery for metro when ordered before noon, when buying on the site. It's shown up 5 days later - 3 days after I needed it for an event. Support team would not organize return/refund. No real apologies either.
Terrible.

Conflicting information from company and delivery service, incorrect information every time, and huge amounts of time wasted sitting for a bag that doesn't show up.
Customs clearance presented on site on 5th. Then informed it hasn't cleared customs on 7th, then informed it has on 7th, then it hasn't on 8th. Delivery date meant to be 7th morning, then 7th afternoon, then there was a systems issue. Then 8th morning, then suddently they had no idea where the bag was, then 8th evening - still no show. Then 9th morning, then 9th afternoon informed I'd accepted to receive delivery th 10th (untrue - never spoke to them). You're basically supposed to sit at home a whole business week for your bag to maybe show up one day, with no real/reliable tracking. I wouldn't use nor recommend this service unless you sit and work from home all day with no other plans in life.

If you're looking to get things delivered within a particular timeframe, this isn't the site for it. It clearly said 2 day delivery for metro when ordered before noon, when buying on the site. It's shown up 5 days later - 3 days after I needed it for an event. Support team would not organize return/refund. No real apologies either.
Terrible.