AC A.

My first purchase with Lazada was a nightmare due to incomplete address given to third party vendor by Lazada. Customer Service agents kept asking me to repeat my address and instigating that I was the one given the wrong address. Parcel was left at speedpostfor a week and no one bother to contact post office to redeliver the parcel. I decided to send email to the CEO and according to the next CS agent told me she will handle my case. I waited for few days and still noticed the parcel still not fixed with post office. According to post office they told me so far they have not receive any call from Lazada. But Lazada CS agent told me they have contacted them. Who is telling the true? I couldnt wait any longer decided to call the post office and reconfirm the address with them. What they told me is incomplete of unit number. I even told the Lazada CS agent the mistakes. Same problems arrises for my 2nd & third orders. 2nd order was fortunate that the post office despatch took the initiative called me to reconfirm the address. They have the right not to do cos they do not work for Lazada. However the 3rd parcel now with post office for days pending for redelivery. I sent 2 emails to CEO and the assigned CS agent 2 days ago till now no responses?