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a c.

Contributor Level

Total Points
83

1 Review by a

  • Uniqlo

8/9/17

Terrible return policy. No exchanges on any baby items, even if it's completely unopened sealed in its original package. It's UNOPENED, NEW, SEALED. Why a global business cannot accommodate for a simple gift exchange (when Amazon has 3 months exchange on all baby items, even free returns, when just about everything in retail stores can be exchanged)--I do not understand.

Terrible customer service too. At store and online, simply said to go look at the policy. Your policy is ridiculous for such a large retail business.

I discovered Uniqlo in Asia and US. Clearly Uniqlo Canada sucks.

Please don't buy baby gifts from here since its not exchangable and baby needs always changes.

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