A C.

Very prompt service, quick shipping, great communication, but some of the samples I ordered smell so very faint., weak, and I wonder if they may be the full potency. I guess if you're on the fence about splurging for a big bottle of expensive scent, this is a decent way to test before you buy, but I wonder if the samples are true representatives of the real perfumes.

Lately very long time of waiting for order to ship, items being out of stock, no response when I send emails. Truly, I don't need the aggrevation. If the owner is having a problem, maybe communicate that to your customers. Otherwise, I'm left to think that I as a customer am not worth your time. And for those reasons, I'll eliminate artbeads.com from my stock of bead suppliers. I wish them the best but because there are plenty of other options, I will choose those.

I ordered several times with some good experiences, but the two bad experiences I had, in which dollarbead.com charged me for items that I never received, has made me close the door on this business. When I contacted Dollarbead.com about their mistake, I had to argue my case (as if I had done something wrong), and Dollarbead.com was slow to respond, until Paypal got involved.

Not a way to win the faith of this customer. I'd much prefer to pay a bit more to a bead business that values customer service.

So for those reasons, I'm out.