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Kaiser Permanente

Kaiser Permanente


Northern CA, Santa Clara Kaiser is the most amazing place I've ever dealt with. I've had Cadillac care from them for the past year. They have spared no test, scan, surgery. but too bad obamocare is coming in to place. The wonderful benefit I've had for past year is going down hill, no fault to kaiser. Even they seem baffled and embarrassed by these upcoming changes and I will have to say 'goodbye' to my wonderful healthcare because my premiums are going up by 37%. Thanks Obamo. But seriously, Kaiser has been a wonderful, comprehensive plan with staff that is caring, visits to any doctor for whatever reason, short waits. reasonable pharmacy. Too much good under one roof to say.




Horrible customer service. They NEVER pick up their phone, tell you it will be no longer than 'under 2 min wait' but 20 min later still listening to music. Held for 20 - 30 min three times then gave up and emailed them. Their emails back were generic and never addressed my specific question. I placed an order for multiple items. They trickled in, one piece at a time leaving me confused and nervous about this website. I honestly don't think they have an onshore office and this company is run out of someone's house in china or india. Made me very nervous and still wonder if items I've received are knock offs, like the RayBans. Hard to tell but 3 weeks later I am still waiting on a few items yet to be delivered. I would not trust this company again. Go to the store. Don't get ripped off by 'nomoreracket'.

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