I placed and order and received confirmation with tracking numbers, 6 days later the arrival due date, the tracking information was exactly the same as day 1. I contacted customer service received a very speedy response within 12 hours. However, the new information is showing that my item will not arrive in approximately 6 day which is a total of 8 day from the original date. I hope this is not a indication of the quality of the product. Still awaiting arrival.