I placed an order for $400+. They had issues and the order wasn't processed yet they managed to process my credit card details.
I contacted them and was told they were very sorry but I should re-order for another $400 and it would take 3-5 days before my money would be refunded. They wouldn't process the order I had paid for for me nor reserve the items so they wouldn't sell out. They didn't offer me any gift voucher but happily told me I could use my previous gift voucher that I had earned. Disgusting