Abigail M.

I had recently got a new prescription and needed some new glasses. I did the at home try on with five pairs and loved it! They shipped to me so fast and I found the perfect pair I wanted. You can keep them for up to 5 days but I didn't want to risk being charged for delayed shipping, so I sent them back the next day and there was no problem. I need progressive lenses so they are $295 instead of the advertised $95. But both prices are pretty cheap compared to some other retailers. Once I placed my order they were expected to arrive to me in 10-12 business days. I was on a tight deadline since I was heading back to college out of state very soon. It had been about a week and a half and I still had not received a tracking number and I was getting extremely worried. I emailed customer service to find out what was going on. I talked to the nicest woman ever, she assured me my glasses were almost finished and would be on the way. She also gave me an expected delivery date. My glasses took about two weeks after I ordered them for me to finally get them. But thankfully my glasses came earlier than what she said! Once I got them I was completely in love! They were exactly how I wanted and I could see so great out of them! No scratches or anything! About a week later the same woman from customer service emailed me again. She was checking in on me and wanted to know how my glasses were. I have now had my glasses for about 2 weeks and I recently got a little handwritten note in the mail from the same woman. She gave me some cloths to get rid of smudges on my glasses. Their customer service is amazing and they are so nice and helpful. The glasses may have taken a little longer than what I thought, but it ended up being fine! If you don't need progressive lenses then they will be cheaper and ship faster. But I highly recommend buying from here! You can do as many at home try-ons that you want and they're always FREE! The customer service is so nice and helpful and makes sure you're happy. The styles to choose from are so great! This is an awesome place to get new glasses!