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I had a positive feedback for this website but be sure you pay with PayPal account because eBay money back guarantee is only for 30 days. So always use PayPal, you can claim back even after 160 days
Great website, The customer services help to solve the problem.and refund the full amount into my account
One of the worst customer service after purchasing, just makes sure that you pay with PayPal so you can secure if they don't want to help. You can dispute a ticket to force them. Otherwise. Good and nice products.
I have really bad experience with them. I will never use it again, i bought a mobile 600 dollar and it should arrive one week ago but the tracking number is wrong and they keep saying wait a few days more. And i am still waiting until now. I paid around 37 dollars for the shipping. I never use it again. Be careful guys.
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Dear Abdulrhman,
Thank you for taking your time to write the review.
Please carefully review our 45 day guarantee in details here: http://www.gearbest.com/about/warranty-and-return.html#item2.
We offer all our customers solutions based on our policies.
We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.
We look forward to helping you,
Gearbest.com