We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Abdul R.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Health

Member since September 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    17

Review Distribution

1 Review by Abdul

9/13/20
I made a purchase for more than a thousand dollars for which they asked me for some transaction details for which I had to go to the bank to get them the required information. Despite that, they have cancelled my order. I had to re-order the things again. Unfortunately, the items arrived in a very bad condition. Everything was put in one box/ carton and lots of things got damaged.
I decided not to buy from this website again.
robertr177
Michael L. – iHerb Rep
Dear Valued Customer,

We regret to hear of these inconveniences. Regarding the order verification, for such a purchase we wanted to ensure the account was secure and asked for this to be done for your own benefit. Although it may be inconvenient, it is much better than letting cyber crime occur. We are sure you understand this. When asked to do so, it is stated customers have 48 hours to provide that information. If it is not provided, for security reasons, the order is cancelled. Again, this is done for your own protection.

Regarding the damage, please contact info@iherb.com and our Customer Support expert will gladly review the damage with the intent of providing the best resolution possible.

We hope to hear from you shortly as we are standing by.

Abdul Has Earned 3 Votes

Abdul R.'s review of iHerb earned 3 Very Helpful votes

Abdul hasn’t received any thanks yous.

Abdul doesn’t have any fans yet.

Abdul isn’t following anybody yet.

Similar Reviewers on Sitejabber

gamalm3
gamal m. reviewed iHerb
10/25/20

Unlike other companies, the volume iherb write on the product is per serving (not per capsule)...

cynthiam941
10/20/20

IHerb has been reported by Google as a company that has been closed down indefinitely and...